Uber Stories in Singapore: Why they drive Uber

Since the beginning of 2016, I have been a regular user of Uber. There is even one Uber driver that has taken me three times! While I have always taken the time to talk to my Uber drivers, this morning’s journey was especially silent. When I received my driver confirmation, the Uber app had an…

I Don’t Speak Japanese: To Airbnb or Not

I had previously stayed at a rental home in Australia using http://www.stayz.com.au, but for Japan, it is rather different. I wasn’t really sure about using a home rental for my vacation. With Australia, we all use English, so finding the address is easy or at least easier. With Japan, language plays a very big factor…

Limitations and Innovation (The Japanese Bath)

Now the Japanese toilet has been talked about a lot. There are also videos out there on it (including real demos). Everyone knows the level of innovation that the Japanese have taken toilet technology. What most miss out is… the WHY. (If you have no idea what so special about Japanese toilets, there is an…

All the Office Confusion over 365!

With the implementation of Office 365 in the office, we are now more connected than ever, right? Wrong. While Office 365 is being deployed, no one is really clear as to what are the benefits it brings. When I talk to different people in the office, I realised everyone has a different understanding of Office…

Unintentional Review of Redmi by a iPhone User

My iPhone 5 died for the second time in a month. First time,  the top of the screen popped open and I can see the inside. The guy at the shop said it was a bloated battery and asked me which charger was I using – the flat one or the bulky one? huh? Apparently,…

A Case of Touch’nGo when Driving in Malaysia

In Singapore, you need the cash card for the ERP. In Malaysia, you will need the Touch’nGo card for all the tolls. I never liked topping up the Touch’nGo card at the toll station or at petrol kiosks. This trip, I found a new and more pleasant way to top it up. I became a…

With Good Marketing, You Don’t Need to Be the Best

Here is the the truth, having the best product will get you something, but on its own you will not get to the top. On my recent Malacca trip, we certainly saw this in Chendol/Cendol marketing. We were on Jonker Street and we went straight to Jonker 88. It was crowded and people were queuing…

When Service Excellence Makes Good Business Sense

On our recent vacation with two other families, we took a trip up to Malacca and stayed at a really nice hotel in town that is flanked by a couple of malls. I won’t name the hotel, because I don’t want them to improve on some of the things I am writing about. Tiny loopholes…

A New Milestone and A New Beginning

2013 marks the 20th anniversary of my career in corporate communications and it will also mark a new beginning when I start my new job as part of SMRT’s corporate communications team. Looking back, here are some things I have learnt so far: Edelman Public Relations Worldwide – Here, I picked up the basics of corporate…

Living on a Plantation

Our vacation took a long time to plan. It had to take that long – four families with 10 kids and a pair of grandparents. We were running away from Chinese New Year and taking advantage of 2013’s longest weekend. We eliminated all the countries that celebrated Chinese New Year and checked the cruises (double…